Add some kids face but still black

[ykmatt]

i try to download some kids face for example : i download hannibal mejbri face and added in my facepack , but in game the player face still black
i already checked id and used the id name in the pic.
pls help
thank you

 

[lembergman]

@ykmatt send photo of player and ID. I will check in my game

 

[ykmatt]

@ykmatt send photo of player and ID. I will check in my game

 

[lembergman]

The picture must have a format .png and registered in the config <record from="49056369" to="graphics/pictures/person/49056369/portrait"/>

 

[ykmatt]

The picture must have a format .png and registered in the config <record from="49056369" to="graphics/pictures/person/49056369/portrait"/>
View attachment 486839

thank you for your help,
I succeed