Xbox Live subscription update - help needed

[gates4000]

i was just forced to auto renew my 3 month subscription although i had just bought a 12 month card if i add my 12 month card now will i get 15 months or will the 12 months cancel out the 3 months? need help quick thank you in advance

 

[Neall]

I am almost 100% certain it adds to it as my mate had a month free and he used that aswell as buying 12 months and got 13, I would wait for an answer from someone who is 100% sure though

 

[gates4000]

alright cheers i'm just worried that my 12 month card has an expiriry date and i don't want to have spent probably 50 quid on 3 months

EDIT - also will my auto renewal of 3 moths stop after i enter my 12 month prepaid card?

 

[Craven]

100% positive that subscriptions stack, so if you add the 12 months you will have 15. However, if you are auto renewing with your credit/debit card every 3 months I can not be certain Micro$oft won't stop charing your card. The best thing you can do is ring M$ and get them to remove your card from the system because you can't do it yourself from your xbox. Some of the agents can be arseholes about removing your card SO BE PERSISTANT! They refused to remove my card several times and I was very close to losing my temper.

I don't know why they refuse when they know full well they can't force you to pay by card, but I guess it's Micro$oft, so I do know why huh.

 

[gates4000]

what about if i remove the debit from my bank? would that work