please someone help, as i'm confused to if i should of or shoudn't of replied, the email is as following; "Dear customer,
You have received this e-mail because you made a purchase from our online store.
For security reasons, your order needs a validation from our sales administration...
i was asked to present a document such as a passport to verify it was me making the purchase, i.e for fraud protection, is this normal? i have replied now
Fm base haven't sent me a code for my instalation, bit disapointed since my transaction has gone through and says they have recieved my payment and is confirmed, however still haven't recieved my code 2 hours on, they say it is meant to be quick... any help?? sent mutliple emails for help, but...