I haven't received the link

[thomas barlow]

I've bought FM 2011 (the $9.99) from the links sent to me via e-mail by Sean using Credit Card. It's been 2 hours and I haven't received any e-mail containing the download links. How long does it take?

 

[*Jamess*]

Wait untill he's online.

 

[Lee]

I've bought FM 2011 (the $9.99) from the links sent to me via e-mail by Sean using Credit Card. It's been 2 hours and I haven't received any e-mail containing the download links. How long does it take?

Have you checked your spam folders etc?

 

[Lee]

There's a contact form as well for the download you're best using that to resolve any issues....

https://fmbase.nexway.com/contact.html

In Reason for Request choose Order Confirmation/Activation Code Not Received.

I hope you get it sorted.

 

[thomas barlow]

I got it now. Thanks.

 

[Sean]

I got it now. Thanks.

How long did it take until you received the email?

 

[thomas barlow]

Maybe around 4 to 6 hours after.

 

[Sean]

I've been in touch with the distributors and they say it usually takes a few seconds. It only takes a while in cases where there is a chance of fraud as they have to review the payment manually before the email can be sent out.