can't play the game due to an XML parsing error
If you encounter the following:
Invalid Token XML parsing error
Try deleting the Settings folder from the following program path as detailed below:
- Windows XP:
My Computer -> Local Disk (C -> Documents and Settings -> <username> -> Application Data -> Sports Interactive -> Football Manager 2010 -> Settings
- Windows Vista / Windows 7:
Computer -> Local Disk (C -> Users -> <username> -> AppData -> Roaming -> Sports Interactive -> Football Manager 2010 -> Settings
Please note saved progress may be lost.
Once deleted restart your computer and try launching the game again.
If you are unable to locate the folders please ensure that hidden folders are enabled as detailed below:
- Click on Start
- Select Control Panel
- Select Folder Options*
- Select View
- Select Show Hidden files and folders
*If Folder Options is not shown:
Windows XP/Vista : Select Classic View from the Control Panel.
Windows 7 : Select Large Icons from View By
'not well informed (invalid token) at line 1 of profile. '
It means one of your 'Profiles' has been corrupted. Shut down FM, delete the cache files and this should solve this issue (but you'll also lose stored profiles that are selectable from the drop down menu when you start a new game).
Details on how to delete your cache files can be found below.
"not well-formed (invalid token) at line 1 of last_saved_game.xml"
The game says it cannot be loaded
This can sometimes be resolved it by defragmenting the hard drive.
Open and run Disk Defragmenter by doing the following:
Windows XP
1: Click “Start”
2: Click “My Computer”
3: Right Click the local Disk that contains the FM2010 installation.
4: Go to “Tools”
5: Click “Defragment Now”
6: Click “Anylise”
7: Click “Report” – Check to see if the saved game that is not loading is listed as having missing fragments.
If it does have missing fragments then move the save to an external source (USB Memory Key, External Hard Drive) and try loading the game fro there. If the game works from the external source then running a full Defrag on the Drive should allow you to load it again. If not then your game is probably corrupted.
Windows Vista
1: Click “Start”
2: Click “Computer”
3: Right Click the local Disk that contains the FM2010 installation.
4: Select “Preferences”
5: Select “Tools”
6: Select “Check Disk”
7: Select “Start”
If the Save Game was showing any missing fragments then try to load the game again as Check Disk would have attempted to fix the problem. If that does not work follow the steps from Windows XP. Copy the file to an external source and attempt to run it from there. If successful defrag the Hard Disk and then try again.
I am receiving other XML errors.
Delete the following folder:
XP:
C:\Documents and Settings\<username>\Application Data\Sports Interactive\Football Manager 2010\settings
Vista:
C:\Users\<username>\AppData\Roaming\Sports Interactive\Football Manager 2010\settings
This may solve some issues regarding the XML Errors.
In-game Freezing / Crash to Desktop
If you encounter display or crash to desktop problems during game matches there are a number of steps you can try;
Check that your graphics card meets the minimum requirements.
Click Here for Football Manager 2010 Requirements.
Ensure you are using the latest drivers.
Click Here for Details on updating drivers.
If you meet the requirements and have the latest drivers installed try changing the resolution and graphical 3D settings in-game.
Select Preferences from the launch menu:
Select Display & Sound:
From the Windows Settings section:
Select Windowed from Display Mode
From the 3D Settings section:
Uncheck Enable 3D Match Cameras
From the 3D Settings section uncheck the following:
Show Player Names
Show Stadiums
Show Sky
Show Crowd
Enable Weather Effects
Click on Confirm:
If it appears smoother or does not crash to desktop, go back into the Display & Sound settings and one at a time adjust the Display Mode while increasing the details from Graphical Detailunder 3D Settings until you find a satisfactory playing level.
If you are still experiencing problems please submit a ticket through the support section for further assistance and advice.
Notice for laptop users: the majority of laptops are designed to be as light and portable as possible. This means that the hardware may not always be optimised for playing games. You may need to adjust your video settings accordingly.
If you are still encountering problems please submit a ticket through the support section with a DXDIAG for further assistance and advice.
Click Here for How do I submit my DXDIAG information?
How do I delete my Cache files?
First of all you need to turn on hidden files and folders.
XP:
My Computer
'Tools'
'Folder Options'.
The go to the 'View' tab and select 'Show hidden files and folders'
VISTA and 7:
My Computer
'Organize'
'Folder and Search Options'.
The go to the 'View' tab and select 'Show hidden files and folders'
Once this is done, follow the instructions below:
Windows XP:
1. Open “My Computer”
2. Navigate to : “Documents and Settings\<Username>\Application Data\
3. Go into the “Sports Interactive” Folder.
4. Go to the “Football Manager 2010” Folder.
5. Delete the 'cache' Folder found inside here.
Wndows Vista and 7:
1. Click “Start”
2. Click your username on the start Menu
3. Click on “AppData” and then “Roaming”
4. Go into the “Sports Interactive” Folder
5. Go to the “Football Manager 2010” Folder.
6. Delete the 'cache' Folder found inside here.
How to Delete your Registry Files
Windows XP:
1. Click “Start”
2. Click "Run"
3. Type in "Regedit"
4. Go into the HKEY_CURRENT_USER Folder
5. Go into the 'Software Folder'
6. Delete the Sports Interactive Folder
7. Go into the HKEY_LOCAL_MACHINE Folder
8. Go into the 'Software Folder'
9. Delete the Sports Interactive Ltd Folder
Windows Vista:
1. Click “Start”
2. Type in the search box "Regedit"
3. Go into the HKEY_CURRENT_USER Folder
4. Go into the 'Software Folder'
5. Delete the Sports Interactive Folder
6. Go into the HKEY_LOCAL_MACHINE Folder
7. Go into the 'Software Folder'
How to Update your version of Java
1. Uninstall any version of Java you have first.
2. Visit this website: http://www.java.com/en/download/manual.jsp
3. Find the correct version for your Operating system and download/install from here.
How to Update your Graphics Drivers
This depends on your graphics drivers.
Some Computer manufacturers insist you download drivers from their own sites. Please refer to the website of your computer manufacturer before reporting issues with graphics drivers.
To verify your PCs graphics card chipset:
From the Windows desktop:
- Click Start
- Click Run
- Type DXDIAG in the Open field
- Click OK
This will launch the DirectX Diagnostic Tool. Click on the Display and Sound tabs. The upper left box headed ‘Devices’ shows the make and model of card; the right box headed ‘Drivers’ shows the driver version number.
Here are the websites of the largest graphics cards and chipset manufacturers:
Nvidia (Gforce/Legacy)
http://www.nvidia.co.uk/Download/index.aspx?lang=en-uk
ATI (Radeon)
http://ati.amd.com/support/driver.html
Intel (Onboard Chipsets)
http://downloadcenter.intel.com/
There are other manufacturers of graphics card drivers. If you can not find drivers for these cards they may have been discontinued. Please ask in this case as we may still be able to help.
Driver download locations
• ATI Drivers
http://ati.amd.com/support/driver.html
• Intel Drivers
http://downloadcenter.intel.com/default.aspx
http://www.intel.com/support/chipsets/sb/CS-020683.htm (Intel® 945 Express Chipset Family)
• nVidia Drivers
http://www.nvidia.com/Download/index.aspx?lang=en-us
• SiS Drivers
http://www.sis.com/download/agreemen...url=/download/
• Via Drivers
http://www.s3graphics.com/en/resources/download-center/
Manufacturers
• The TechGuys (Multiple Systems from different Vendors/Manufacturers) - Try here fist!
http://support.thetechguys.com/layout.aspx?CatID={1dfd5c4e-151b-4af0-b6a0-56c82d03fae7}&ID={f41b6c29-4157-40f8-844f-8f84e089b7f4}
• Acer (UK)
http://support.acer-euro.com/
http://global.acer.com/support/download.htm
• Advent
- Desktop
http://support.thetechguys.com/layout.aspx?ID={37ed5c65-48a8-4013-959e-1c2ba7a179f4}&CatID={86f24952-3c1b-45c1-96d5-9c2481265a70}
- Laptop/Notebooks
http://support.thetechguys.com/layout.aspx?ID={d46fd591-115b-4be9-977a-8abb6178c496}&CatID={229345a6-f751-48f7-b86a-ad1181e85b8b}
• Asus
http://support.asus.com/download/dow...Language=en-us
• Compaq
http://www.compaq.com/cpq-country/cpq_support.html
• Dell
http://support.euro.dell.com/support/index.aspx?c=uk&l=en&s=gen&~ck=pn
• ECS (EliteGroup)
http://www.ecs.com.tw/ECSWebSite/Sup...nuID=3&LanID=0
• Fujitsu-Siemens
http://www.fujitsu-siemens.co.uk/support/index.html
• HP
http://www.hp.com/country/us/en/welc...p.html#Support
• IBM
http://www.ibm.com/support/us/en/
• Packard Bell (UK)
http://support.packardbell.com/uk/
• Sony
http://www.vaio-link.com/flash/hub_cons.html
• Toshiba
http://eu.computers.toshiba-europe.c...ivers_bios.jsp
---------- Post added at 11:55 PM ---------- Previous post was at 11:49 PM ----------
no lol
If you encounter the following:
Invalid Token XML parsing error
Try deleting the Settings folder from the following program path as detailed below:
- Windows XP:
My Computer -> Local Disk (C -> Documents and Settings -> <username> -> Application Data -> Sports Interactive -> Football Manager 2010 -> Settings
- Windows Vista / Windows 7:
Computer -> Local Disk (C -> Users -> <username> -> AppData -> Roaming -> Sports Interactive -> Football Manager 2010 -> Settings
Please note saved progress may be lost.
Once deleted restart your computer and try launching the game again.
If you are unable to locate the folders please ensure that hidden folders are enabled as detailed below:
- Click on Start
- Select Control Panel
- Select Folder Options*
- Select View
- Select Show Hidden files and folders
*If Folder Options is not shown:
Windows XP/Vista : Select Classic View from the Control Panel.
Windows 7 : Select Large Icons from View By
'not well informed (invalid token) at line 1 of profile. '
It means one of your 'Profiles' has been corrupted. Shut down FM, delete the cache files and this should solve this issue (but you'll also lose stored profiles that are selectable from the drop down menu when you start a new game).
Details on how to delete your cache files can be found below.
"not well-formed (invalid token) at line 1 of last_saved_game.xml"
The game says it cannot be loaded
This can sometimes be resolved it by defragmenting the hard drive.
Open and run Disk Defragmenter by doing the following:
Windows XP
1: Click “Start”
2: Click “My Computer”
3: Right Click the local Disk that contains the FM2010 installation.
4: Go to “Tools”
5: Click “Defragment Now”
6: Click “Anylise”
7: Click “Report” – Check to see if the saved game that is not loading is listed as having missing fragments.
If it does have missing fragments then move the save to an external source (USB Memory Key, External Hard Drive) and try loading the game fro there. If the game works from the external source then running a full Defrag on the Drive should allow you to load it again. If not then your game is probably corrupted.
Windows Vista
1: Click “Start”
2: Click “Computer”
3: Right Click the local Disk that contains the FM2010 installation.
4: Select “Preferences”
5: Select “Tools”
6: Select “Check Disk”
7: Select “Start”
If the Save Game was showing any missing fragments then try to load the game again as Check Disk would have attempted to fix the problem. If that does not work follow the steps from Windows XP. Copy the file to an external source and attempt to run it from there. If successful defrag the Hard Disk and then try again.
I am receiving other XML errors.
Delete the following folder:
XP:
C:\Documents and Settings\<username>\Application Data\Sports Interactive\Football Manager 2010\settings
Vista:
C:\Users\<username>\AppData\Roaming\Sports Interactive\Football Manager 2010\settings
This may solve some issues regarding the XML Errors.
In-game Freezing / Crash to Desktop
If you encounter display or crash to desktop problems during game matches there are a number of steps you can try;
Check that your graphics card meets the minimum requirements.
Click Here for Football Manager 2010 Requirements.
Ensure you are using the latest drivers.
Click Here for Details on updating drivers.
If you meet the requirements and have the latest drivers installed try changing the resolution and graphical 3D settings in-game.
Select Preferences from the launch menu:
Select Display & Sound:
From the Windows Settings section:
Select Windowed from Display Mode
From the 3D Settings section:
Uncheck Enable 3D Match Cameras
From the 3D Settings section uncheck the following:
Show Player Names
Show Stadiums
Show Sky
Show Crowd
Enable Weather Effects
Click on Confirm:
If it appears smoother or does not crash to desktop, go back into the Display & Sound settings and one at a time adjust the Display Mode while increasing the details from Graphical Detailunder 3D Settings until you find a satisfactory playing level.
If you are still experiencing problems please submit a ticket through the support section for further assistance and advice.
Notice for laptop users: the majority of laptops are designed to be as light and portable as possible. This means that the hardware may not always be optimised for playing games. You may need to adjust your video settings accordingly.
If you are still encountering problems please submit a ticket through the support section with a DXDIAG for further assistance and advice.
Click Here for How do I submit my DXDIAG information?
How do I delete my Cache files?
First of all you need to turn on hidden files and folders.
XP:
My Computer
'Tools'
'Folder Options'.
The go to the 'View' tab and select 'Show hidden files and folders'
VISTA and 7:
My Computer
'Organize'
'Folder and Search Options'.
The go to the 'View' tab and select 'Show hidden files and folders'
Once this is done, follow the instructions below:
Windows XP:
1. Open “My Computer”
2. Navigate to : “Documents and Settings\<Username>\Application Data\
3. Go into the “Sports Interactive” Folder.
4. Go to the “Football Manager 2010” Folder.
5. Delete the 'cache' Folder found inside here.
Wndows Vista and 7:
1. Click “Start”
2. Click your username on the start Menu
3. Click on “AppData” and then “Roaming”
4. Go into the “Sports Interactive” Folder
5. Go to the “Football Manager 2010” Folder.
6. Delete the 'cache' Folder found inside here.
How to Delete your Registry Files
Windows XP:
1. Click “Start”
2. Click "Run"
3. Type in "Regedit"
4. Go into the HKEY_CURRENT_USER Folder
5. Go into the 'Software Folder'
6. Delete the Sports Interactive Folder
7. Go into the HKEY_LOCAL_MACHINE Folder
8. Go into the 'Software Folder'
9. Delete the Sports Interactive Ltd Folder
Windows Vista:
1. Click “Start”
2. Type in the search box "Regedit"
3. Go into the HKEY_CURRENT_USER Folder
4. Go into the 'Software Folder'
5. Delete the Sports Interactive Folder
6. Go into the HKEY_LOCAL_MACHINE Folder
7. Go into the 'Software Folder'
How to Update your version of Java
1. Uninstall any version of Java you have first.
2. Visit this website: http://www.java.com/en/download/manual.jsp
3. Find the correct version for your Operating system and download/install from here.
How to Update your Graphics Drivers
This depends on your graphics drivers.
Some Computer manufacturers insist you download drivers from their own sites. Please refer to the website of your computer manufacturer before reporting issues with graphics drivers.
To verify your PCs graphics card chipset:
From the Windows desktop:
- Click Start
- Click Run
- Type DXDIAG in the Open field
- Click OK
This will launch the DirectX Diagnostic Tool. Click on the Display and Sound tabs. The upper left box headed ‘Devices’ shows the make and model of card; the right box headed ‘Drivers’ shows the driver version number.
Here are the websites of the largest graphics cards and chipset manufacturers:
Nvidia (Gforce/Legacy)
http://www.nvidia.co.uk/Download/index.aspx?lang=en-uk
ATI (Radeon)
http://ati.amd.com/support/driver.html
Intel (Onboard Chipsets)
http://downloadcenter.intel.com/
There are other manufacturers of graphics card drivers. If you can not find drivers for these cards they may have been discontinued. Please ask in this case as we may still be able to help.
Driver download locations
• ATI Drivers
http://ati.amd.com/support/driver.html
• Intel Drivers
http://downloadcenter.intel.com/default.aspx
http://www.intel.com/support/chipsets/sb/CS-020683.htm (Intel® 945 Express Chipset Family)
• nVidia Drivers
http://www.nvidia.com/Download/index.aspx?lang=en-us
• SiS Drivers
http://www.sis.com/download/agreemen...url=/download/
• Via Drivers
http://www.s3graphics.com/en/resources/download-center/
Manufacturers
• The TechGuys (Multiple Systems from different Vendors/Manufacturers) - Try here fist!
http://support.thetechguys.com/layout.aspx?CatID={1dfd5c4e-151b-4af0-b6a0-56c82d03fae7}&ID={f41b6c29-4157-40f8-844f-8f84e089b7f4}
• Acer (UK)
http://support.acer-euro.com/
http://global.acer.com/support/download.htm
• Advent
- Desktop
http://support.thetechguys.com/layout.aspx?ID={37ed5c65-48a8-4013-959e-1c2ba7a179f4}&CatID={86f24952-3c1b-45c1-96d5-9c2481265a70}
- Laptop/Notebooks
http://support.thetechguys.com/layout.aspx?ID={d46fd591-115b-4be9-977a-8abb6178c496}&CatID={229345a6-f751-48f7-b86a-ad1181e85b8b}
• Asus
http://support.asus.com/download/dow...Language=en-us
• Compaq
http://www.compaq.com/cpq-country/cpq_support.html
• Dell
http://support.euro.dell.com/support/index.aspx?c=uk&l=en&s=gen&~ck=pn
• ECS (EliteGroup)
http://www.ecs.com.tw/ECSWebSite/Sup...nuID=3&LanID=0
• Fujitsu-Siemens
http://www.fujitsu-siemens.co.uk/support/index.html
• HP
http://www.hp.com/country/us/en/welc...p.html#Support
• IBM
http://www.ibm.com/support/us/en/
• Packard Bell (UK)
http://support.packardbell.com/uk/
• Sony
http://www.vaio-link.com/flash/hub_cons.html
• Toshiba
http://eu.computers.toshiba-europe.c...ivers_bios.jsp
---------- Post added at 11:55 PM ---------- Previous post was at 11:49 PM ----------
no lol