Originally posted by Neil Brock on the SI Forums
For XML Issues and crash dumps, please delete your settings folder as described below:
First of all you need to turn on hidden files and folders.
XP:
My Computer
'Tools'
'Folder Options'.
The go to the 'View' tab and select 'Show hidden files and folders'
Windows Vista and Windows 7:
My Computer
'Organize'
'Folder and Search Options'.
The go to the 'View' tab and select 'Show hidden files and folders'
Once this is done, follow the instructions below:
Windows XP:
1. Open “My Computer”
2. Navigate to : “Documents and Settings\<Username>\Application Data\
3. Go into the “Sports Interactive” Folder.
4. Delete the “Football Manager 2011” Folder.
Windows Vista and Windows 7:
1. Click “Start”
2. Click your username on the start Menu
3. Click on “AppData” and then “Roaming”
4. Go into the “Sports Interactive” Folder
5. Delete the “Football Manager 2011” Folder.
Cannot run game: Failed to set up graphics system
ERROR: Cannot run game: Failed to set up graphics system, to fix this issue, please do the following:
Please download the following update from the Microsoft Direct X SDK:
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=3021d52b-514e-41d3-ad02-438a3ba730ba
Use the following settings in Direct-x Control Panel.
Run the following tool:
Start->Direct-X SDK->Direct-X Utilities->Direct-X Caps Viewer
Ensure the Direct-X properties appear as the dialog below. Especially important to ensure the Enumerate Reference Rasterizer is checked.
When downloading this file please use the Firefox browser as some people have encounter difficulties when using Internet Explorer.
You should also check that you are running the latest graphics driver, you can do this by visiting the computer manufacturer website, or by visiting the graphics card manufacturing website.
Also if you are running Steam, make sure this is not running when attempting to install
Also make sure your Graphics Card drivers are updated to their latest versions:
What drivers you need and where to download them from depends on your graphics drivers.
Some Computer manufacturers insist you download drivers from their own sites. Please refer to the website of your computer manufacturer before reporting issues with graphics drivers.
To verify your PCs graphics card chipset:
For XP
From the Windows desktop:
- Click Start
- Click Run
- Type DXDIAG in the Open field (thats dxdiag in capitals, i cant get rid of the smiley)
- Click OK
For Vista/Win 7
- Click Start
- In the search programs and files box, type DXDIAG (dxdiag in capitals)
- Press Enter
This will launch the DirectX Diagnostic Tool. Click on the Display and Sound tabs. The upper left box headed ‘Devices’ shows the make and model of card; the right box headed ‘Drivers’ shows the driver version number.
Here are the websites of the largest graphics cards and chipset manufacturers:
Nvidia (Gforce/Legacy)
http://www.nvidia.co.uk/Download/index.aspx?lang=en-uk
ATI (Radeon)
http://ati.amd.com/support/driver.html
Intel (Onboard Chipsets)
http://downloadcenter.intel.com/
There are other manufacturers of graphics card drivers. If you can not find drivers for these cards they may have been discontinued. Please ask in this case as we may still be able to help.
Driver download locations
• ATI Drivers
http://ati.amd.com/support/driver.html
• Intel Drivers
http://downloadcenter.intel.com/default.aspx
http://www.intel.com/support/chipsets/sb/CS-020683.htm (Intel® 945 Express Chipset Family)
• nVidia Drivers
http://www.nvidia.com/Download/index.aspx?lang=en-us
• SiS Drivers
http://www.sis.com/download/agreemen...url=/download/
If your driver does not appear on this list please contact us here - http://community.sigames.com/sendmessage.php
The above suggested hasn't worked, is there anything else I can try?
If this fails to work some people have reported using SwiftShader has helped them in this situation.
The demo version of SwiftShader (which is the full version but for home use only) can be downloaded from here - http://www.transgaming.com/business/swiftshader/signup
SwiftShader is a high performance software 3D renderer that can be used in place of standard Direct3D implementations.
To test it with your application download the demo, unzip the file and move the provided D3D8 or D3D9 DLL file into the same folder as the fm.exe
If you try one and it does not work (you get a windows error message for example), try the other.
Then just run the game as normal - although bear in mind the swiftshader logo will appear in the bottom left hand corner of the game.
Cheers.
For XML Issues and crash dumps, please delete your settings folder as described below:
First of all you need to turn on hidden files and folders.
XP:
My Computer
'Tools'
'Folder Options'.
The go to the 'View' tab and select 'Show hidden files and folders'
Windows Vista and Windows 7:
My Computer
'Organize'
'Folder and Search Options'.
The go to the 'View' tab and select 'Show hidden files and folders'
Once this is done, follow the instructions below:
Windows XP:
1. Open “My Computer”
2. Navigate to : “Documents and Settings\<Username>\Application Data\
3. Go into the “Sports Interactive” Folder.
4. Delete the “Football Manager 2011” Folder.
Windows Vista and Windows 7:
1. Click “Start”
2. Click your username on the start Menu
3. Click on “AppData” and then “Roaming”
4. Go into the “Sports Interactive” Folder
5. Delete the “Football Manager 2011” Folder.
Cannot run game: Failed to set up graphics system
ERROR: Cannot run game: Failed to set up graphics system, to fix this issue, please do the following:
Please download the following update from the Microsoft Direct X SDK:
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=3021d52b-514e-41d3-ad02-438a3ba730ba
Use the following settings in Direct-x Control Panel.
Run the following tool:
Start->Direct-X SDK->Direct-X Utilities->Direct-X Caps Viewer
Ensure the Direct-X properties appear as the dialog below. Especially important to ensure the Enumerate Reference Rasterizer is checked.
When downloading this file please use the Firefox browser as some people have encounter difficulties when using Internet Explorer.
You should also check that you are running the latest graphics driver, you can do this by visiting the computer manufacturer website, or by visiting the graphics card manufacturing website.
Also if you are running Steam, make sure this is not running when attempting to install
Also make sure your Graphics Card drivers are updated to their latest versions:
What drivers you need and where to download them from depends on your graphics drivers.
Some Computer manufacturers insist you download drivers from their own sites. Please refer to the website of your computer manufacturer before reporting issues with graphics drivers.
To verify your PCs graphics card chipset:
For XP
From the Windows desktop:
- Click Start
- Click Run
- Type DXDIAG in the Open field (thats dxdiag in capitals, i cant get rid of the smiley)
- Click OK
For Vista/Win 7
- Click Start
- In the search programs and files box, type DXDIAG (dxdiag in capitals)
- Press Enter
This will launch the DirectX Diagnostic Tool. Click on the Display and Sound tabs. The upper left box headed ‘Devices’ shows the make and model of card; the right box headed ‘Drivers’ shows the driver version number.
Here are the websites of the largest graphics cards and chipset manufacturers:
Nvidia (Gforce/Legacy)
http://www.nvidia.co.uk/Download/index.aspx?lang=en-uk
ATI (Radeon)
http://ati.amd.com/support/driver.html
Intel (Onboard Chipsets)
http://downloadcenter.intel.com/
There are other manufacturers of graphics card drivers. If you can not find drivers for these cards they may have been discontinued. Please ask in this case as we may still be able to help.
Driver download locations
• ATI Drivers
http://ati.amd.com/support/driver.html
• Intel Drivers
http://downloadcenter.intel.com/default.aspx
http://www.intel.com/support/chipsets/sb/CS-020683.htm (Intel® 945 Express Chipset Family)
• nVidia Drivers
http://www.nvidia.com/Download/index.aspx?lang=en-us
• SiS Drivers
http://www.sis.com/download/agreemen...url=/download/
If your driver does not appear on this list please contact us here - http://community.sigames.com/sendmessage.php
The above suggested hasn't worked, is there anything else I can try?
If this fails to work some people have reported using SwiftShader has helped them in this situation.
The demo version of SwiftShader (which is the full version but for home use only) can be downloaded from here - http://www.transgaming.com/business/swiftshader/signup
SwiftShader is a high performance software 3D renderer that can be used in place of standard Direct3D implementations.
To test it with your application download the demo, unzip the file and move the provided D3D8 or D3D9 DLL file into the same folder as the fm.exe
If you try one and it does not work (you get a windows error message for example), try the other.
Then just run the game as normal - although bear in mind the swiftshader logo will appear in the bottom left hand corner of the game.
Cheers.
Last edited: