Mike summed it up at the start about the way people are going on about it on SI, only used it for 09 and recently Civ V, so can't say much about how reliable it is after a lot of use but it appears that most FMers I know use it, and it's a common PC game thing now, so while there may be problems it seems to be alright most of the time for it to still be a part of FM for a majority of players over the past couple of years. Hardly a radical step for a PC game publisher to take, and not that much extra to have to do to play.