FM13 Pre-Order Codes and BETA Access Questions

I have also just received this drivers licence/passport verification email, which is strange because my paypal address is the same as the details I registered with, but heyho, at least I'm seeing progress.
 
I have also just received this drivers licence/passport verification email, which is strange because my paypal address is the same as the details I registered with, but heyho, at least I'm seeing progress.

This is what i said to the only other person it's happened to this year as far as i can tell.

But we use nexway because they are a reputable digital e-commerce specialist. I know that Kaspersky, EA and Ubisoft use them, so you shouldn't worry about your details being compromised.

As to why they need further documentation, i have no idea why, but there must be a reason from their end. I accept it's different to a bank doing it.

But let's say (and it's an incredibly small chance, but obviously one they are looking to cut out) in another situation, you were the victim of an attempted fraud, but nexways system prevents someone from acquiring FM13 at your expense, you'd be glad right?

Sorry for the inconvenience caused, but as you say, at least there is progress, and it's better to be safe than sorry.
 
After doing this, I have received two emails- one with my order number and one with my invoice number (they are two different numbers, I presume this is correct?) and the order email looks like the one you uploaded to here. So fingers crossed now.
 
After doing this, I have received two emails- one with my order number and one with my invoice number (they are two different numbers, I presume this is correct?) and the order email looks like the one you uploaded to here. So fingers crossed now.

I may be wrong but your invoice number email is your payment confirmation (paypal or card) email and your order number email should have your steam code in it.
 
Yes the order email had my steam code in, but my invoice number and my order number were two different numbers.
 
Yes the order email had my steam code in, but my invoice number and my order number were two different numbers.

Yes

Your invoice number is (and once again i think) the transaction number from paypal or the card transaction.

Your order number is the order number assigned by nexway.
 
Jake, please help me

I pre-ordered fm2013 in this site but I have not taken steam-code by e-mail yet. (passed 3days )

I want to have a refund.

I also tred to contact by 'https://fmbase.nexway.com/contact.html.'

But they have no response. I have not taken any e-mail ( about steam-code or refund).

What should I do?
wait? more and more? for 2weeks?
Try contact againg? 'https://fmbase.nexway.com/contact.html.'

Why I can't get a mail? Do you have a problem with e-mail server?
Why they don't e-mail to me, ' It will be processed shortly, please wait '
If they did so , I will not be so angry
 
Ok so eb games took like 3 days to send me the beta code for pre order so i cancelled my order with them, one of the main reasons for swapping to a digital copy was for carrying round a hard copy whilst im travelling (in oz at the moment) just though i'd throw this on here as they confirmed my order was cancelled yet still sent me a pre order beta code??

Code removed

Not 100% sure it will work for anyone but meh thought i'd see if anyone has any use for it
 
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If I pre order today, any idea how long I will have to wait to get the codes for the beta?
Also any recomendations where to pre order from?
I usually buy the disc from a store so any info would be appreciated.
I can already see myself booking off the 2nd and waiting all day for no game to arrive.

Steve
 
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Ok so eb games took like 3 days to send me the beta code for pre order so i cancelled my order with them, one of the main reasons for swapping to a digital copy was for carrying round a hard copy whilst im travelling (in oz at the moment) just though i'd throw this on here as they confirmed my order was cancelled yet still sent me a pre order beta code??



Not 100% sure it will work for anyone but meh thought i'd see if anyone has any use for it

Don't post activation codes
 
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I pre-ordered fm2013 in this site but I have not taken steam-code by e-mail yet. (passed 3days )

I want to have a refund.

I also tred to contact by 'https://fmbase.nexway.com/contact.html.'

But they have no response. I have not taken any e-mail ( about steam-code or refund).

What should I do?
wait? more and more? for 2weeks?
Try contact againg? 'https://fmbase.nexway.com/contact.html.'

Why I can't get a mail? Do you have a problem with e-mail server?
Why they don't e-mail to me, ' It will be processed shortly, please wait '
If they did so , I will not be so angry

Check your spam box, the email is from '[email protected]' not from fm-base.

They always reply to the contact form so you must have missed it.
 
If I pre order today, any idea how long I will have to wait to get the codes for the beta?
Also any recomendations where to pre order from?
I usually buy the disc from a store so any info would be appreciated.
I can already see myself booking off the 2nd and waiting all day for no game to arrive.

Steve

Providing nexway dont flag the transaction for fraud (has happened on a small percentage of our sales) you should get the code from us within a couple of hours.
 
Ok so eb games took like 3 days to send me the beta code for pre order so i cancelled my order with them, one of the main reasons for swapping to a digital copy was for carrying round a hard copy whilst im travelling (in oz at the moment) just though i'd throw this on here as they confirmed my order was cancelled yet still sent me a pre order beta code??

Code removed

Not 100% sure it will work for anyone but meh thought i'd see if anyone has any use for it

No doubt someone has already used it. But you should probably ensure your money is back in your account before giving your code away.
 
Providing nexway dont flag the transaction for fraud (has happened on a small percentage of our sales) you should get the code from us within a couple of hours.

Cheers jake,

Ohhh the excitement begins.....

One thing I may be getting mixed up with, if I pre order, from here for example, is that pre ordering just the activation codes to download the beta then full version so I'll never receive a disc and box?? Or do you get the codes and the disc gets sent on the 2nd?
 
Cheers jake,

Ohhh the excitement begins.....

One thing I may be getting mixed up with, if I pre order, from here for example, is that pre ordering just the activation codes to download the beta then full version so I'll never receive a disc and box?? Or do you get the codes and the disc gets sent on the 2nd?

You wont get a boxed copy from us, just a code for beta access, steam then automatically downloads the full game and deletes the beta on release day.

You can log into steam and redownload the game on as many computers as you like, as many times as you like. You can only play on one computer at a time though.

So if you just want the boxed copy for your collection, get it for peanuts on ebay next year.
 
That's 48 hours since I filled out that form to say I don't have a beta code. Has anyone else had a response after filling out that form?
 
Just wondering if our saves from our beta versions will work with the full release, free of bugs well less bugs? or would we have to start over to benefit from any bugs removal?
 
Just wondering if our saves from our beta versions will work with the full release, free of bugs well less bugs? or would we have to start over to benefit from any bugs removal?

Generally a patch is save compatible, in certain situations you need to start a new save to see the full benefit. It does say that BETA saves will be compatible with the full release, i guess it depends on what changes they make.
 
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